Why do we conduct all our Jewellery repairs in-house?
Because getting your jewellery repaired can be a daunting experience and can cause unnecessary stress.
This is mainly because most jewellers send your precious jewellery to outside contractors.
There are 3 problems with this.
- The risk of accidental loss or robbery during transit.
- Theft from uninsured and insecure contractors.
- Lost in translation. How often have you heard about mistaken instructions in jewellery repairs? We hear it a lot! E.g. A salesperson books your repair in and an admin person writes new instructions and then the contractor, who often doesn’t speak much English, misinterprets the instructions.
Your stress is valid with the issues we mentioned above.
However, we want you to feel 100% confident in our jewellery repairs as we do all Jewellery repairs in-house.
Your gorgeous jewellery will not have to leave our store so you can rest assured that it will be safe in our hands.
Because your repair will be done on-site we eliminate the risk of your jewels getting lost, stolen or the repair being misunderstood. Our Jewellers have an eye for perfection and are highly experienced and all of their work is world-class.
Whether it’s a missing stone, a resize, broken clasp or maintenance our team is available to help with any repair on your beloved piece. Keeping in mind, we do your Jewellery repairs in-house.
Our jewellers are available Monday to Friday between 9:30 am and 5 pm.